Program Safety
International Medical Aid (IMA) maintains a 100% safety rating, and our organization has had no incidents with interns or staff in any of our programs.
Before departure, interns are assigned dedicated Program Mentors in their placement sites, detailed pre-departure information, and virtual opportunities to meet one-on-one with local program staff and mentors. These sessions thoroughly cover destination-specific health risks, required and recommended vaccinations, travel documentation, and insurance details. Participants receive a personalized country risk profile outlining endemic diseases, climate-related hazards, and seasonal considerations.
Participants attend detailed orientation sessions covering health and safety guidelines for their program location. These sessions provide practical information on:
Cultural briefings clearly explain local customs, laws, and etiquette to minimize misunderstandings and help interns navigate social norms safely. By the end of orientation, interns have a clear action plan for common scenarios, complete with emergency contact lists and step-by-step instructions for both routine and urgent situations. Participants leave fully prepared to travel confidently in their host country while minimizing risks.
We make every effort to ensure the safety of our interns and staff by providing ample local guidance and 24/7 U.S.-based support for interns and their loved ones. Interns receive a full orientation of the local area along with physician-led orientations of their placement site. This includes an overview of AAMC’s Guidelines for Premedical and Medical Students Providing Patient Care During Clinical Experiences Abroad and OSHA’s Universal Precautions (Standard Precautions).
All our residences are located within the safest neighborhoods of the cities in which we operate. Each residence is enclosed within a gated community protected by 24/7 security staff. We exclusively use designated, private transportation for our interns and do not allow the use of public transport. In case of exposure to infectious diseases, interns have immediate access to Post-Exposure Prophylaxis.
Additionally, we provide all our interns with comprehensive travel, accident, and medical insurance. All treks and safaris organized by IMA Safaris utilize vetted travel partners and trusted guides. Furthermore, we continuously monitor advisories from the U.S. Department of State and proactively take necessary measures to protect our interns and staff.
Before departure, every intern participates in a comprehensive orientation that combines live webinars, interactive e‑learning modules, and one‑on‑one consultations with our safety team. These sessions cover destination‑specific health risks, required and recommended vaccinations, travel documentation, and insurance details. Participants receive a personalized country risk profile outlining endemic diseases, climate‑related hazards, and seasonal considerations.
Participants attend detailed orientation sessions covering health and safety guidelines for their program location. These sessions provide practical information on:
Cultural briefings explain local customs, laws, and etiquette to minimize misunderstandings and help interns navigate social norms safely. By the end of orientation, interns have a clear action plan for common scenarios, complete with emergency contact lists and step‑by‑step instructions for routine and urgent situations.
Participants leave prepared to travel in their host country confidently while minimizing risks
On-Site Safety
Measures
Each program includes structured safety guidelines covering personal conduct, group interactions, and navigating local environments. Participants receive a concise Safety Handbook and attend an orientation session to review expected behaviors in clinical settings, approved transportation methods, curfew hours, and procedures for reporting concerns.
Guidelines also identify restricted areas and outline best practices for respectful engagement with local communities. Regular reminders and updates from staff ensure everyone understands and follows these protocols to maintain a safe experience.
While preventive measures reduce risks, emergencies can still arise. Our response plan includes:
Each program location has trained local staff who:
IMA’s on‑site team has worked with hundreds of interns each year, and many staff members have been with the organization since its founding. All program staff complete ongoing professional training from leading international education bodies such as The Forum on Education Abroad, covering student support, safety protocols, cultural competency, and emergency response.
Experienced Program and Clinical Mentors conduct routine check‑ins with each intern to assess physical, mental, and professional well‑being. These one‑on‑one conversations occur both in clinical settings and during personal time to address any questions or concerns related to patient care, cultural adjustment, housing, or general safety. By providing timely feedback and individualized guidance, mentors ensure interns feel supported throughout their entire experience.
IMA collaborates with local organizations, healthcare providers, community leaders, and designated private referral hospitals that meet international accreditation standards to stay informed about potential risks and ensure rapid access to high‑quality medical care when needed. These partnerships enable us to respond swiftly to any situation and allow participants to focus on gaining valuable international healthcare experience with confidence.
We also host regular community‑building activities that bring together interns, program staff, clinical mentors, and hospitality teams for shared meals, cultural excursions, team workshops, and reflection sessions. These events foster a supportive atmosphere, strengthen peer and mentor relationships, and deepen cross‑cultural understanding throughout the program.
Explore our range of programs, apply today and take a
decisive step in your healthcare career with IMA.Immediate access to medical care is essential for participant well-being. Each IMA program has a structured plan in place for medical emergencies, including established connections with local clinics and hospitals, readily available contact information, and fully stocked first aid supplies.
International Medical Aid provides each intern with $1,000,000 of top-rated travel insurance covering most medical and dental expenses, medical evacuation, lost luggage costs*, and trip interruption coverage*. Sirius International underwrites this insurance, which holds an “A” rating by A.M. Best. A Sample Policy may be viewed on the carrier’s website. This insurance is among the most substantial and comprehensive coverage offered by any student travel organization in the United States. Should medical care be needed in East Africa, there are a number of private hospitals in Kenya, including Aga Khan Hospital, Mombasa, and Aga Khan University Hospital in Nairobi, an internationally recognized Joint Commission Accredited facility.
*Region Specific Coverage Varies
Adapting to a new cultural environment can present emotional challenges. To support participants, resources are available to help manage stress, homesickness, and cultural adjustments. Encouraging mental wellness is an integral part of ensuring a positive and enriching experience.
Maintaining good health goes beyond medical care. Regular sessions focus on topics such as balanced nutrition, physical activity, proper sleep habits, and stress management. Participants are encouraged to incorporate self-care practices into their routines, reinforcing the importance of a healthy lifestyle.
Ongoing health check-ins are conducted to monitor physical and mental well-being. These assessments help identify potential concerns early, allowing for timely support and guidance tailored to each participant’s needs.
Meal plans are designed to accommodate a variety of dietary restrictions and allergies. Close collaboration with our hospitality staff ensures that all meals are nutritious and aligned with individual dietary requirements, promoting a safe and enjoyable dining experience. Our highly trained chefs craft a rotating menu of authentic local specialties and international favorites using fresh, locally sourced ingredients and strict allergy‑safe protocols. Many interns find the meals’ quality, diversity, and flavor to be one of the biggest highlights of the program, offering a delicious way to explore each destination’s culture while meeting every dietary need.
Our program residences are carefully selected to provide a safe, comfortable, and immersive living experience that complements your international internship. Interns stay in secure, comfortable housing provided by International Medical Aid. Depending on the location, accommodations may include dormitory-style housing, guesthouses, or homestays, each equipped with essential amenities to support your daily living needs.
Key features of our program residences include:
Our program residences are secure, comfortable, and safe places to live. You will also gain an environment designed to enhance your personal growth and cultural immersion during your international healthcare experience.
Risk management forms a cornerstone of IMA’s safety and security. By anticipating threats and challenges and crafting effective mitigation strategies, we can better protect our participants and reduce potential risks. This involves the following measures:
IMA maintains a structured crisis response plan to handle emergencies swiftly and effectively. Our team can provide immediate assistance, whether it’s a medical issue, political instability, or a natural disaster. Each participant is briefed on emergency protocols upon arrival, and our on-site staff remains accessible 24/7 to coordinate support.
Key elements of our crisis response include:
Through comprehensive preparation and rapid response, IMA ensures that participants receive the highest level of support in any emergency situation.
The experiences of our past participants and their parents offer invaluable insights into the safety and security measures implemented by IMA. Their testimonials underline our unwavering commitment to participant safety and well-being, enabling prospective participants and their families to make informed decisions with confidence.