International Medical Aid, Inc. (“IMA,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the information you provide to us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have with respect to your data.
1. Information We Collect
Personal Identification Information: Name, email address, phone number, mailing address, date of birth, gender, and academic/professional background.
Application and Enrollment Data: Program preferences, essays, recommendations, travel information, passport details (when required), and other supporting documents.
Payment Information: Credit card or bank details processed through secure third-party payment processors (IMA does not store full payment card details).
Technical Information: IP address, browser type, device identifiers, cookies, and website usage data.
SMS Consent & Phone Data: Phone numbers and opt-in/opt-out consent records for SMS messaging (see Section 5).
2. How We Use Your Information
To process applications, confirm program participation, and manage your enrollment.
To communicate with you regarding program updates, schedules, deadlines, and logistics.
To provide marketing information about IMA programs, scholarships, and opportunities (where consent has been provided).
To support alumni engagement and community-building initiatives.
To improve our website, services, and program offerings.
To comply with legal and regulatory requirements.
3. Cookies and Tracking Technologies
Recognize returning visitors.
Store user preferences.
Track site usage and improve performance.
Support marketing and advertising campaigns.
4. Sharing of Information
Service Providers: Vendors that assist with admissions, payment processing, IT support, SMS delivery, email marketing, and travel logistics.
Partner Institutions: Universities, hospitals, clinics, or organizations that host IMA participants, only when necessary for program administration.
Legal Authorities: When disclosure is required by law, regulation, or legal process.
Business Transfers: In the event of a merger, reorganization, or acquisition, personal data may be transferred as part of the transaction.
5. SMS Messaging Privacy
Information Collected: Phone number provided by you; Consent records (opt-in confirmations, opt-out requests, and time/date of consent); Messaging preferences.
Use of SMS Data: Send application reminders, program logistics, and travel notifications; Provide urgent updates or emergency alerts; Deliver marketing/promotional SMS messages (with consent).
Sharing of SMS Data: SMS Delivery Vendors who transmit messages on our behalf; Compliance with legal requirements.
We do not sell SMS phone numbers or consent records.
Your Rights: Reply STOP to opt out; Contact us to access, update, or delete your SMS data; Withdrawal of consent may limit updates.
6. Data Retention
We retain personal data only as long as necessary for the purposes outlined above, unless a longer retention period is required by law.
7. Security
IMA uses technical, administrative, and physical safeguards to protect information against unauthorized access, though no system is 100% secure.
8. International Data Transfers
As a global organization, IMA may transfer your information to countries where our programs operate with safeguards for adequate protection.
9. Your Rights
The right to access and request a copy of your personal data.
The right to correct inaccuracies.
The right to request deletion of your information.
The right to restrict or object to processing.
The right to withdraw consent at any time.
10. GDPR Compliance (EU/EEA/UK Residents)
Legal Bases: Consent, contract performance, legal obligation, or legitimate interests.
Data Access: You may request a copy of your personal data.
Portability: You may request transfer of your data to another controller.
Supervisory Authority: You may lodge a complaint with your Data Protection Authority.
11. CCPA Compliance (California Residents)
Right to Know: Request details about categories and specific pieces of personal data collected.
Right to Delete: Request deletion of your personal information, subject to exceptions.
Right to Opt-Out of Sale: IMA does not sell personal information.
Right to Non-Discrimination: You will not be discriminated against for exercising your rights.
12. Children’s Privacy
Our programs and website are not directed at children under 13 (or under 16 in the EU). We do not knowingly collect information without parental consent.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The ‘Effective Date’ will be revised and significant changes will be communicated.
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